Mother and son enjoy waterside.

Additional Services

Debit Card
The Citizens MasterCard Debit Card allows direct access to funds in your checking account. It can be used at any location that accepts MasterCard to make retail purchases or cash withdrawals at an ATM Machine. There is never a surcharge for Citizens Bank customers if using a Citizens Bank of Americus ATM.

ATM Card
Our ATM card can be used to make cash withdrawals only from your checking or savings accounts. They can be used at any ATM that accepts MasterCard.
In our continuing efforts to keep your accounts secure, we’ve improved our alert system to help detect potential fraud. This new service protects you by watching over your Debit and ATM transactions 24/7 using state-of-the-art intelligence technology and skilled fraud experts. If we detect suspicious transactions, one of our fraud specialists will attempt to contact you right away. We’ll disable your card immediately if fraud is confirmed, and if you aren’t available, we’ll assign your card a special “watch” status until we know all is well.

Important reminders:
  • When a fraud specialist attempts to contact you, they will never ask for your PIN or account number.
  • The phone number for our Fraud Center is 1-800-237-8990. If you add this number to your phone contacts and label it “Fraud Center,” it will display on your phone whenever you get a call from this number.
  • If you also add the shortcode 96923 and label it “Fraud Center,” it will display on your phone whenever you get a text from the Fraud Center.
Want faster, safer access to your statements? Switch to paperless! E-statements are delivered right to your account in online and mobile banking. It’s absolutely free and an easy way to reduce clutter. Statement history is available up to 18 months!

ENROLL TODAY! Simply log in to Online Banking, go to the eStatements tab and click sign up.
We are here to serve you 24/7. If you have an inquiry about your account after regular banking hours, you can access your account online or by calling our CBA Bankline at 229-924-BANK(2265).
Sending or Receiving wires is a fast and secure way to transfer money between two financial institutions. We offer Domestic and International wire services to our customers.

A fee will be assessed for sending and receiving wire transfers. Please contact us at (229) 924-4011 for wire fee information.
 

Receiving Wire Instructions


In order to have money wired to your account at Citizens Bank, you will need to provide the following instructions to the sender of the funds:

Receiving Bank ABA#: 061201042
Receiving Bank Name: Citizens Bank of Americus
Address: 119 North Lee Street, Americus, GA 31709
Final Credit To: Citizens Bank Customer Name
Beneficiary Account #: Citizens Bank Customer Account #

Sending Wire Instructions


In order to send money to an account at another bank, you will need special instructions that contain additional security features. Please contact us at (229) 924-4011 for the instructions.
Safe Deposit Boxes are available for rent at our Main Office, Tripp Street, and Preston branches, providing a secure way to protect priceless and irreplaceable items such as Deeds, Titles, Birth Certificates, Photos and more. All Safe Deposit Boxes are maintained under dual control, so it always takes you and a bank employee to access your items. Start protecting your valuable items now. Sizes and availability vary between branches. Come in today to rent your Safe Deposit Box.

Annual Prices
$25.00
$35.00
$40.00
$45.00
$50.00

Contents not FDIC insured.
Citizens Bank offers a night depository at our North Lee Street and Tripp Street locations in Americus and at our branch in Preston. Our locations are all in a secure, well-lit area for your safety. With our night deposit service, you can feel comfortable knowing your deposits are kept safe within the bank until they can be counted and verified on the next business day. Night deposit bags are $20 per year for the first bag, and $10 per year for each additional bag.
Health Savings Accounts (HSAs) are tax-favored consumer savings arrangements for individuals and families covered by high deductible health insurance plans (IRC Sec. 223). HSAs were created by the Medicare Prescription Drug and Modernization Act of 2003, and became available January 1, 2004.

HSAs allow for tax-deductible contributions, and tax-free distributions of basis and earnings if distributed amounts are used for qualified medical expenses. Participants need not be self-employed or employed by small employers to qualify for HSAs, and there is no sunset (termination) date for the HSA program.

If you would like to enroll or learn more about Citizens Bank’s HSA product, please contact a Customer Service Representative at 229-924-4011.
Planning a trip outside the United States and need to purchase foreign currency? Coming home from traveling outside the United States and need to exchange foreign currency? We are able to both buy and sell qualifying foreign currency through our correspondent bank within 48 hours. Please contact our Accounting Services Department at 229-924-4011 for more information.
We are pleased that we have qualified for the Securities Transfer Agents Medallion Program (STAMP). A medallion signature guarantee is a special signature guarantee for the transfer of securities. It is a guarantee by the transferring financial institution that the signature is genuine and the financial institution accepts liability for any forgery. Please contact a Customer Service Representative at the Main Office if you require this service.